For Small Business · Atlanta

    Small Business IT Support in Atlanta

    Flat-rate managed IT for Atlanta small businesses (10–75 employees) — 24/7 help desk, full security stack, and a named vCIO. Atlanta-based team, on-site coverage across metro Atlanta, no per-ticket fees.

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    What Small Businesses Actually Need

    24/7 US Help Desk

    Real engineers, sub-15-minute first response. Not a ticket queue, not offshored, not a bot.

    Full Security Stack

    EDR, MDR, email security, and MFA included — the same protection mid-market firms pay $110/user for.

    Same-Day On-Site

    On-site dispatch across Fulton, DeKalb, Cobb, Gwinnett, and Cherokee at no extra charge.

    User On/Off-boarding

    New hires productive day one. Departures locked down within the hour.

    Proactive Patching

    Automated OS and app patching windows. No Friday 4pm outages from missed updates.

    vCIO + QBRs

    Quarterly business reviews with a technology roadmap tied to revenue — not a spreadsheet of tickets closed.

    Managed IT

    Foundation

    Complete managed IT: help desk, endpoint management, backup, network and server monitoring — one flat monthly fee.

    Security & CMMC

    Protection

    EDR, MDR, email security, ITDR, and Zero Trust identity — same enterprise-grade stack Core12 runs for 200-employee firms.

    AI & Automation

    Intelligence

    AI copilot rollout, automation for repetitive workflows, and readiness diagnostics — so small teams punch above their weight.

    Traditional Support vs. Core12 Managed Intelligence

    CapabilityTraditional ITCore12 MIP
    Pricing ModelHourly / per-ticket / block hoursFlat $175 per user per month
    First ResponseSame-day (best effort)Under 15 minutes, guaranteed
    Security IncludedAntivirus onlyEDR, MDR, email, Zero Trust
    On-Site DispatchExtra fee, next availableSame-day, included metro Atlanta
    After-HoursUpcharge or unavailable24/7 included
    Strategic PlanningNoneNamed vCIO + quarterly reviews

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    Frequently Asked Questions

    How much does IT support cost for a small business in Atlanta?

    IT support for an Atlanta small business (10–75 employees) typically runs $110–$220 per user per month for managed IT + security. Core12 Tech charges a flat $175 per user per month — help desk, security stack, patching, backup, on-site dispatch, and a vCIO — with no per-ticket fees or after-hours upcharge.

    What is the best managed IT provider for small business in Atlanta?

    The best fit for an Atlanta small business is a local MSP that (1) prices per-user flat, (2) responds in minutes not hours, (3) bundles security instead of upselling it, (4) sends on-site technicians the same day, and (5) delivers a written quarterly roadmap. Core12 Tech is Atlanta-headquartered and built the Managed Intelligence Provider model around those five criteria.

    Do you support small businesses under 25 employees?

    Yes. Core12 Tech supports Atlanta small businesses from 10 employees up to 200. The security stack, response SLA, and vCIO are the same at 15 users as at 150 — small teams get enterprise-grade coverage without an enterprise-grade contract.

    What Atlanta neighborhoods and suburbs do you cover on-site?

    On-site coverage is included at the flat monthly rate across Buckhead, Midtown, Downtown Atlanta, Sandy Springs, Dunwoody, Alpharetta, Marietta, Roswell, Smyrna, Vinings, Brookhaven, Decatur, Kennesaw, Woodstock, Cumming, and Duluth — Fulton, DeKalb, Cobb, Gwinnett, Cherokee, Forsyth, and Henry counties.

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    Talk to an Atlanta Engineer

    15-minute call with a real Core12 engineer. We will show you what flat-rate small business IT support looks like.