Managed IT · Metro Atlanta
Complete managed IT for Atlanta firms of 25–200 employees: 24/7 US help desk, bundled security, same-day on-site dispatch, and quarterly roadmaps — one flat $175 per user per month.
Real engineers, sub-15-minute first response. Not a ticket queue, not offshored, not a bot.
EDR, MDR, email security, and Zero Trust identity included — never sold back to you as an MSSP add-on.
Same-day on-site across Fulton, DeKalb, Cobb, Gwinnett, Cherokee, Forsyth, and Henry at no extra charge.
New hires productive day one. Departures fully locked down within the hour.
Workflow automation and AI readiness work run alongside your IT — the Intelligence pillar of the MIP model.
A written technology roadmap tied to revenue, reviewed quarterly — not a spreadsheet of tickets closed.
Managed IT
Help desk, endpoint management, patching, backup, network and server monitoring — one flat monthly fee, no per-ticket billing.
Security & CMMC
EDR, MDR, email security, ITDR, and Zero Trust identity built into the base rate rather than quoted separately.
AI & Automation
AI readiness diagnostics, copilot rollout, and automation of repetitive workflows so headcount goes to revenue work.
| Capability | Traditional IT | Core12 MIP |
|---|---|---|
| Pricing Model | Per-ticket, block hours, or tiered bundles | Flat $175 per user per month |
| First Response | Same-day (best effort) | Under 15 minutes, guaranteed |
| Security Included | Separate MSSP contract | EDR, MDR, email, Zero Trust included |
| On-Site Dispatch | Extra fee, next available | Same-day, included metro Atlanta |
| AI / Automation | Out of scope | Included as the Intelligence pillar |
| Strategic Planning | None or upsold | Named vCIO + quarterly roadmap |
Get your free AIQ Score — a diagnostic built on real data for your industry and size.
Managed IT services in Atlanta typically run $125–$250 per user per month depending on whether security, on-site support, and strategy are included. Core12 Tech charges a flat $175 per user per month covering help desk, endpoint management, the full security stack, backup, same-day on-site dispatch across metro Atlanta, and a named vCIO — with no per-ticket fees or after-hours upcharge.
The strongest Atlanta managed IT providers price per user flat, respond in minutes rather than hours, bundle security instead of upselling an MSSP contract, dispatch on-site the same day, and deliver a written quarterly roadmap. Core12 Tech is Atlanta-headquartered at 887 W Marietta Street and built its Managed Intelligence Provider model around those five criteria.
On-site coverage is included at the flat monthly rate across Buckhead, Midtown, Downtown Atlanta, Sandy Springs, Dunwoody, Alpharetta, Marietta, Roswell, Smyrna, Vinings, Brookhaven, Decatur, Kennesaw, and Duluth — spanning Fulton, DeKalb, Cobb, Gwinnett, Cherokee, Forsyth, and Henry counties.
Yes. Co-managed IT is common for Atlanta firms with one or two internal IT staff: Core12 takes the help desk, patching, monitoring, and security operations while your internal team keeps applications and business projects. The engagement is scoped so there is no overlap in ownership and no duplicated tooling spend.
A typical 25–200 employee Atlanta transition takes 2–4 weeks: discovery and documentation in week one, tooling and security deployment in week two, cutover and knowledge transfer in weeks three and four. Core12 runs the outgoing provider handoff so the internal team is not stuck mediating between vendors.
See what Atlanta firms your size actually pay for managed IT — and where you are overpaying. 60 seconds, no email required.
15 minutes with a real Core12 engineer, not a salesperson. We will show you exactly what the flat rate covers.