How much do managed IT services for law firms cost?
Most firms pay $150–$300 per user per month depending on compliance requirements, legal application stack, and security posture. Firms with iManage or e-Discovery infrastructure trend toward the higher end. Core12 prices on a flat per-user model with no surprise project fees — and the IT Risk Report benchmarks your current spend against firms your size in 60 seconds.
Do law firms need managed IT or co-managed IT?
Firms under ~75 attorneys without internal IT staff typically choose fully managed IT. Firms with an IT director or small internal team choose co-managed IT, where Core12 handles 24/7 monitoring, security operations, and compliance evidence while internal staff keeps strategy and vendor relationships. Both models include the sub-10-minute response guarantee.
What legal software does Core12 support?
Native support for iManage, Clio, NetDocuments, PCLaw, Sage Timeslips, Amicus Attorney, and major e-Discovery platforms — including hosting, integration, upgrade management, and attorney onboarding. We do not learn your software on your time.
How does Core12 protect attorney-client privilege?
Encryption at rest and in transit, data loss prevention policies, ethical-wall enforcement between matters, zero-trust remote access, and audit-ready trails aligned to ABA Model Rule 1.6 and state bar data-handling requirements in Georgia and across the Southeast.
How fast is support response for law firms?
Guaranteed under 10 minutes during billable hours — measured, not marketed. Average legal-client downtime in 2025 was 11 minutes per user per month, and onsite dispatch reaches metro Atlanta firms within 4 hours.