What Is a Managed Intelligence Provider?

    A Managed Intelligence Provider (MIP) embeds intelligence into your technology stack and workflows to reduce labor, eliminate errors, and remove friction. Core12 has been guiding clients toward this model since our founding—before "AI" became a buzzword.

    The Core12 Thesis

    Core12 was founded with a forward-looking belief: IT should drive operational efficiency, not just uptime.

    From day one, our mission has been to move clients toward a future-state technology stack that reduces manual work, eliminates process friction, and uses automation to improve how the business actually runs. Managed IT and managed security were always foundational layers—not the end goal.

    AI automation, workflow optimization, and intelligent systems were always the destination. The market is now catching up to what we've been building for over a decade. The term "Managed Intelligence Provider" simply gives the right name to how Core12 has always operated.

    MIP vs MSP vs MSSP

    MSP

    Managed Service Provider

    Focuses on IT support and infrastructure. Keeps systems running through monitoring, maintenance, and help desk.

    • Help desk support
    • Network monitoring
    • Patch management

    MSSP

    Managed Security Service Provider

    Focuses on security operations. Adds threat monitoring and incident response on top of IT support.

    • 24/7 security monitoring
    • Threat detection
    • Incident response
    CORE12

    MIP

    Managed Intelligence Provider

    Includes MSP + MSSP, then adds automation and AI to transform business operations and deliver efficiency gains.

    • Everything in MSP & MSSP
    • Workflow automation
    • AI-powered operations
    • Measurable efficiency gains

    What Core12 Delivers as a Managed Intelligence Provider

    1

    Foundation

    Managed IT

    Complete IT operations management including endpoints, servers, cloud infrastructure, identity management, lifecycle management, and vendor coordination.

    Endpoint ManagementCloud OperationsIdentity & AccessLifecycle ManagementVendor Coordination
    2

    Protection

    Managed Security

    Enterprise-grade security built in from day one. MDR/XDR, SIEM monitoring, Zero Trust architecture, and CMMC-aligned compliance frameworks.

    MDR/XDRSIEM MonitoringZero TrustCMMC ReadinessIncident Response
    3

    Intelligence

    AI & Automation

    This is what makes Core12 a Managed Intelligence Provider. We deploy AI automation, redesign workflows, implement agent/copilot systems, and streamline business processes—with measurable efficiency gains.

    Workflow AutomationAI-Powered Help DeskProcess RedesignAgent DeploymentEfficiency Measurement

    Who This Is For

    Core12's Managed Intelligence Provider model is built for growing firms (typically 50–500 employees) that want:

    Fewer manual processes eating up staff time
    Fewer tools and vendors to manage
    A single partner accountable for IT, security, and automation
    Technology that actively improves how the business runs
    Measurable ROI from their IT investment
    A path to AI-powered operations without the complexity

    Frequently Asked Questions

    What is a Managed Intelligence Provider?

    A Managed Intelligence Provider (MIP) is a technology partner that embeds automation and AI into a company's operations on top of a reliable IT and security foundation. Unlike traditional MSPs that focus on uptime and support, an MIP actively reduces labor, eliminates process friction, and delivers measurable efficiency gains through intelligent systems.

    How is an MIP different from an MSP?

    An MSP (Managed Service Provider) keeps your IT systems running through monitoring, maintenance, and help desk support. An MIP includes all MSP capabilities but goes further—applying automation and AI to transform business workflows, reduce manual work, and continuously improve how your organization operates.

    Do you still provide managed IT and cybersecurity?

    Yes. Managed IT operations and managed security are the foundation of Core12's Managed Intelligence Provider model. Every MIP engagement includes endpoint management, cloud operations, identity management, MDR, SIEM, Zero Trust, and CMMC-aligned compliance. Intelligence and automation are layered on top of this hardened foundation.

    What kinds of workflows can be automated?

    Core12 automates onboarding and offboarding, approval workflows, reporting and compliance documentation, ticket triage and escalation, security incident response, procurement and provisioning, and back-office operations. If it's repetitive and rule-based, it can likely be automated.

    How does Core12 measure ROI from automation?

    We track time saved, error reduction, throughput improvements, and cost avoidance. Every automation project includes baseline metrics and ongoing measurement. Clients typically see ROI within 90 days through reduced labor hours, faster cycle times, and fewer manual errors.

    Speak with a Managed Intelligence Provider

    Ready to see how automation and AI can reduce overhead and improve how your business operates?