By Role: Operations Managers
Visibility, automation, and zero surprises. Stop being the accidental IT manager — get a partner who handles technology so you can handle operations.
Real-time dashboards showing system health, ticket status, and budget tracking — no surprises.
Routine IT tasks handled automatically: patching, updates, backups, and compliance checks.
Predictable monthly costs with transparent reporting you can share with leadership.
<10 min response time so IT issues never derail your operational timelines.
Problems caught and resolved before they impact employees or customers.
We coordinate with your software vendors, ISPs, and hardware suppliers — one less hat to wear.
Managed IT
24/7 helpdesk, device management, and vendor coordination — so IT stops landing on your desk.
Security & CMMC
Security monitoring and compliance handled proactively with monthly reporting to leadership.
AI & Automation
Automated workflows and AI alerting that prevent IT issues from becoming operational disruptions.
| Capability | Traditional IT | Core12 MIP |
|---|---|---|
| Visibility | Call to check status | Real-time dashboard with CoPilot reporting |
| Budget | Unpredictable costs | Fixed monthly cost with transparent breakdowns |
| Vendors | You manage them | We coordinate all IT vendors for you |
| Proactivity | Reactive / break-fix | AI-driven alerting prevents issues |
| Reporting | Quarterly summary | Real-time + monthly executive reports |
| Response Time | Best-effort | <10 min guaranteed |
See how your current IT spend compares to companies your size. 60 seconds, no email required.
15-minute call. We'll show you what visibility and automation look like in practice.