By Role: IT Teams

    Your IT Team Shouldn't Have to Do IT All Alone.

    24/7 backup, faster response, and strategic firepower — on demand. We fill skill gaps, handle escalations, and provide after-hours coverage.

    Check Your IT Savings

    How We Augment Your Team

    Team Augmentation

    Our engineers embed alongside your team with shared tools and escalation paths.

    After-Hours Coverage

    24/7/365 support so your team can go home. We handle nights, weekends, and holidays.

    Security Expertise

    EDR, MDR, and compliance capabilities your team doesn't need to hire for.

    Escalation Support

    Tier 2/3 engineering on demand — no more googling error codes at midnight.

    Project Assistance

    Extra hands for migrations, rollouts, and infrastructure projects without contractors.

    Flexible Engagement

    Scale support up or down as your needs change. No rigid contracts or minimums.

    Managed IT

    Foundation

    Shared helpdesk, escalation support, and infrastructure management alongside your existing team.

    Security & CMMC

    Protection

    Security operations, threat monitoring, and compliance your team doesn't have to build from scratch.

    AI & Automation

    Intelligence

    AI automation for tickets, alerts, and routine tasks — freeing your team for strategic work.

    Traditional Support vs. Core12 Managed Intelligence

    CapabilityTraditional ITCore12 MIP
    CoverageBusiness hours only24/7/365 with your team in the loop
    SecurityDIY tools & policiesFull SOC, EDR, MDR included
    EscalationsGoogle it yourselfTier 2/3 engineers on demand
    ProjectsHire contractorsBuilt-in project engineering capacity
    FlexibilityFixed contractScale up/down as needed
    Response TimeWhen staff is available<10 min guaranteed

    Benchmark Your IT Budget

    See how your current IT spend compares. 60-second calculation, no email required.

    Check Your IT Savings

    Talk to Our Co-Managed Team

    15-minute call. We'll identify where augmentation adds the most value for your team.